Privacy Policy

Introduction

Te Nana, operates as a family restaurant in Shkodër, Albania. This Privacy Policy explains how we collect, use and protect information when you visit our website, contact us by phone, or make a reservation.

By using our website or contacting us, you agree to the practices described in this policy.

Information We Collect

We may collect the following information when you interact with us:

• Contact details you provide when making a reservation, such as your name, phone number, and preferred date or time.
• Basic technical information collected automatically through Google Analytics, such as browser type, device type, and pages visited.
• Any information you choose to share with us directly, such as by phone call or in person.

How We Use Your Information

We use the information we collect only for the following purposes:

• To confirm and manage table reservations.
• To respond to questions or requests you send us.
• To understand how visitors use our website, so we can improve it over time.
• To meet legal or regulatory obligations, where applicable.

We do not sell, rent, or trade your personal information to third parties.

Cookies & Analytics

Our website uses Google Analytics to understand general visitor patterns, such as which pages are viewed and how visitors arrive at our site. Google Analytics may place cookies on your device to collect this information.

We also use your browser's local storage to remember your preferred language, so you don't have to select it again on your next visit. This information stays on your device and is not sent to us.

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some features of the website, such as the language preference.

Sharing of Information

We do not share your personal information with third parties, except:

• With service providers who help us operate our website or analytics (such as Google Analytics), under their own privacy terms.
• When required by law, such as in response to a valid legal request from public authorities.

Data Retention

We keep reservation details only for as long as necessary to manage your visit and for a reasonable period afterwards, in case of follow-up questions. Analytics data is retained according to Google Analytics' standard retention settings.

Your Rights

Depending on applicable law, you may have the right to ask us what personal information we hold about you, to request its correction or deletion, or to object to certain uses of it. To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our website is not directed at children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.